Data protection

Service

Privacy statement

The person responsible for data processing is:

Thomas Klatt
Willy-Brandt-Weg 36
48155 Münster
Germany
Telephone: +49 251 93216949
Email: [email protected]

We’re glad you’re interested in our online shop. The protection of your privacy is very important to us. We outline how we handle your data in detail below.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server automatically saves a so-called server logfile, which contains (for example) the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data), and documents the request.

This access data is assessed exclusively for the purpose of ensuring trouble-free operation of the site and to improve what we offer. This serves to protect our legitimate interest in correctly presenting our offer, which takes precedence in the weighing of interests in line with Art. 6 para. 1 clause 1 lit. f of the GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

Third party hosting services

As part of processing on our behalf, a third party provides us with hosting services and website presentation. All data collected as part of the use of this website or in the forms provided in the online shop as described below are processed on the third party’s servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country belonging to the European Union or European Economic Area.

2. Data collection and use for contract processing, making contact and opening a customer account

We collect personal data if you voluntarily provide us with it as part of placing an order or when you get in touch with us (e.g. using a contact form or email). Mandatory fields are marked as such. This is because we need this data in order to process your order or to process your contact enquiry, and we would not be able to send your order or reply to your contact enquiry without it. The data collected can be seen on the respective input forms. We use the data you provide in accordance with Art. 6 para. 1 clause 1 lit. b of the GDPR for contract processing and processing your enquiry.
Insofar as you have given your consent pursuant to Art. 6 para. 1 clause 1 lit. a of the GDPR by opening a customer account, we use your data for the purpose of opening a customer account.
After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods unless you have expressly consented to the further use of your data or we reserve the right to use the data beyond this point, which is permitted by law and which we will inform you about in this privacy statement. Your customer account can be deleted at any time and can be triggered either by sending a message using the contact options outlined below or by using the function provided in the customer account itself.

3. Data transfer

To fulfil the contract in accordance with Art. 6 para. 1 clause 1 lit. b of the GDPR, we pass your data on to the shipping company commissioned with the delivery insofar as this is required for the delivery of the goods you have ordered. Depending on the payment service provider you choose during the ordering process, we will forward the payment data collected on to the financial institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service for payment processing. Some of the selected payment service providers also collect this data themselves, insofar as you create an account with them. In this case, you must log in to the payment service provider using your access data during the ordering process. In this respect, the privacy statement of the respective payment service provider applies.

Data transfer to shipping service providers

Provided that you have given your express consent during or after placing your order, we will pass your email address and phone number on to the selected shipping service provider in line with Art. 6 para. 1 clause 1 lit. a of the GDPR. This is so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

This consent can be revoked at any time by sending a message to one of the contact options outlined below or by directly contacting the shipping service provider at the contact address listed below. After revocation of your consent, we will delete the corresponding data unless you have expressly consented to the further use of your data or we reserve the right to use the data beyond this point, which is permitted by law and which we will inform you about in this privacy statement.
DHL
Mergenthalerstraße 12
48268 Greven
Germany

DPD
Im Gewerbepark 10
49326
Melle

4. Email newsletter and postal advertising

Email advertising with a subscription to the newsletter

When you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in line with Art. 6 para. 1 clause 1 lit. a of the GDPR.

You can unsubscribe from the newsletter at any time either by sending a message using the contact options outlined below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to the further use of your data or we reserve the right to use the data beyond this point, which is permitted by law and which we will inform you about in this privacy statement.

Email advertising without subscribing to the newsletter and your right to object

If we receive your email address in connection with the purchase of goods or services and you have not expressly objected to it, we reserve the right to regularly offer you products similar to those you have already purchased from our range via email in line with § 7 para. 3 of the German Law Against Unfair Competition (UWG). This serves to protect our legitimate interest in advertising to our customers, which takes precedence in the weighing of interests.
You can object to this use of your email address at any time by sending a message to the contact options outlined below or via the corresponding link in the advertising email without incurring costs other than the basic cost of transmitting this message.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your email address. This service provider is located within a country belonging to the European Union or European Economic Area.

Postal advertising and your right to object

In addition, we reserve the right to use your first name and surname, as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interest in promoting to our customers, which takes precedence in the weighing of interests in line with Art. 6 para. 1 clause 1 lit. f of the GDPR.

Postal advertising is sent as part of processing on our behalf by a service provider to whom we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to one of the contact options outlined below.

5. Cookies and web analysis

We use so-called cookies on various pages to make your visit to our website visually appealing, to enable the use of certain functions, display suitable products or for market research purposes. This serves to protect our legitimate interest in the optimised presentation of our offer, which takes precedence in the weighing of interests in line with Art. 6 para. 1 clause 1 lit. f of the GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognise your browser the next time you visit our website (persistent cookies). The duration of storage can be found in the overview of your web browser’s cookie settings. You can set your browser to inform you about the setting of cookies and decide on a case-by-case basis whether to accept them, to accept cookies in certain cases or to exclude them in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser and this explains how you can change your cookie settings. You can find this information for the respective browsers under the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™

The functionality of our website may be impaired if you do not accept cookies.

Insofar as you have given your consent pursuant to Art. 6 para. 1 clause 1 lit. a of the GDPR, this website uses the so-called DoubleClick cookie as part of its use of Google Analytics (see below) for advertising purposes, which enables your browser to be recognised when visiting other websites. The information automatically generated by the cookie about your visit to this website is usually transferred to a Google server in the USA and saved there. The IP address is shortened by activating IP anonymisation on this website before being transmitted within the member states of the European Union or other contracting states within the European Economic Area. Only in exceptional cases will your full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted from your browser for use by Google Analytics will not be merged with other Google data.

Google will use this information to create reports on website activity and to provide other services related to website usage. Google may also transfer this information on to third parties if this is required by law or if third parties process this data on behalf of Google. After the purpose has been completed and after we have finished using Google DoubleClick, the data collected in this context will be deleted.

Google Double Click is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).
Insofar as information is transmitted to the Google servers in the USA and saved there, the American Google LLC company is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of the agreement between the USA and the European Commission, the latter has determined the appropriate data protection level for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by deactivating the Double Click cookie using this link. You can also find out about the setting of cookies and adjusting of settings from the Digital Advertising Alliance. You can set your browser to inform you about the setting of cookies and decide on a case-by-case basis whether to accept them, to accept cookies in certain cases or to exclude them in general. The functionality of our website may be impaired if you do not accept cookies.

Use of Google (Universal) Analytics for web analysis

Insofar as you have given your consent pursuant to Art. 6 para. 1 clause 1 lit. a of the GDPR, this website uses Google (Universal) Analytics for website analysis. This website analysis service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable the analysis of your use of the website, e.g. using cookies. The information automatically generated about your use of this website is usually transferred to a Google server in the USA and saved there. By activating IP anonymisation on this website, your IP address is shortened before being transmitted within the member states of the European Union or other contracting states within the European Economic Area. Only in exceptional cases will your full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted from your browser for use by Google Analytics will not normally be merged with other Google data. After the purpose has been completed and after we have finished using Google Analytics, the data collected in this context will be deleted.

Insofar as information is transmitted to the Google servers in the USA and saved there, the American Google LLC company is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of the agreement between the USA and the European Commission, the latter has determined the appropriate data protection level for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available from the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and relating to your use of the website (incl. your IP address), as well as the processing of this data by Google.

As an alternative to the browser plug-in, you can click on <a href=""javascript:gaOptout()"">this link</a> to prevent Google Analytics from collecting data when you visit this website in the future. This will place an opt-out cookie on your end device. If you delete your cookies, you will be asked to give your consent again.

Insofar as you have given your consent pursuant to Art. 6 para. 1 clause 1 lit. a of the GDPR, this website also uses Google Signals. This is an extended function of Google Analytics that enables so-called “cross-device tracking”. This means that if your internet-enabled devices are linked to your Google account, Google can generate reports on your usage behaviour (especially the number of users across devices), even if you change your end device. To do this, Google uses data provided that you have activated the “personalised advertising” setting on your Google account.
We do not process personal information in this regard, we only receive statistics from Google Signals.
You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available from the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and relating to your use of the website (incl. your IP address), as well as the processing of this data by Google. You can also deactivate the “personalised advertising” setting in your Google account. You can find details here.

6. Online marketing

Google Ads Remarketing

We use Google Ads to advertise this website in the Google search results and on third party websites. To do this, a so-called remarketing cookie from Google is set when you visit our website. This automatically enables interest-based advertising using a pseudonymous cookie ID and is based on the pages you visit. This serves to protect our legitimate interest in the optimised marketing of our website, which takes precedence in the weighing of interests in line with Art. 6 para. 1 clause 1 lit. f of the GDPR. After the purpose has been completed and after we have finished using Google Ads Remarketing, the data collected in this context will be deleted.

Any additional data processing only takes place if you have agreed that your web and app browser history will be linked with your Google account and information from your Google account used to show personalised advertisements that you see online. In this case, if you are logged in to Google when visiting our website, Google uses this data together with the Google Analytics data to create and define target groups for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups.

Google Ads is a service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).
Insofar as information is transmitted to the Google servers in the USA and saved there, the American Google LLC company is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of the agreement between the USA and the European Commission, the latter has determined the appropriate data protection level for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie using this link. You can also find out about the setting of cookies and adjusting of settings from the Digital Advertising Alliance.

Microsoft Advertising

We use Microsoft Advertising to advertise this website in the search results of Bing, Yahoo, MSN and third party websites. Insofar as you have given your consent pursuant to Art. 6 para. 1 clause 1 lit. a of the GDPR, a cookie is automatically set when you visit our website. This automatically enables interest-based advertising using a pseudonymous cookie ID and is based on the pages you visit. After the purpose has been completed and after we have finished using Microsoft Advertising, the data collected in this context will be deleted.

Microsoft Advertising is offered by Microsoft Corporation (www.microsoft.com). The Microsoft Corporation has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of the agreement between the USA and the European Commission, the latter has determined the appropriate data protection level for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by deactivating the remarketing cookie using this link. You can also find out about the setting of cookies and adjusting of settings from the Digital Advertising Alliance.

Google Maps

This website uses Google Maps to visually display geographic information. Google Maps is a service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to protect our legitimate interest in the optimised presentation of our offer and ease of accessing our locations, which takes precedence in the weighing of interests in line with Art. 6 para. 1 clause 1 lit. f of the GDPR.
When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, which may include their IP address and location data. We have no influence on this data processing.
Insofar as information is transmitted to the Google servers in the USA and saved there, the American Google LLC company is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of the agreement between the USA and the European Commission, the latter has determined the appropriate data protection level for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data from being transmitted to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information on how Google processes data can be found in the Google privacy policy. The Google Maps terms of use contain detailed information about the map service.
Data processing takes place on the basis of an agreement between the jointly responsible controllers pursuant to Art. 26 of the GDPR. This can be viewed here.

Google reCAPTCHA

To protect our web forms from misuse and from spam, we use the Google reCAPTCHA service on some of the forms on this website. Google reCAPTCHA is a service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). By checking a manual input, this service prevents automated software (so-called bots) from carrying out improper activities on the website. This serves to protect our legitimate interest in protecting our website from misuse and the trouble-free presentation of our online presence, which takes precedence in the weighing of interests in line with Art. 6 para. 1 clause 1 lit. f of the GDPR.

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification methods that enable the analysis of your use of the website, e.g. using cookies. The information automatically generated about your use of this website, including your IP address, is usually transferred to a Google server in the USA and saved there. In addition, other cookies stored in your browser relating to Google services are evaluated by Google reCAPTCHA.
This service does not involve the reading or saving of personal data from the input fields of the respective form being checked.

You can prevent Google from collecting the data generated by the JavaScript or cookie and relating to your use of the website (including your IP address) and from Google processing this data by changing the settings in your browser to stop JavaScripts from running or the setting of cookies. Please note that this may limit the functionality of our website.

You can find more information on Google’s privacy policy here.

Google Fonts

The “Google Fonts” script code is used on this website. Google Fonts is a service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to protect our legitimate interest in the uniform presentation of the content on our website, which takes precedence in the weighing of interests in line with Art. 6 para. 1 lit. f of the GDPR. In this context, a connection is made between the browser you are using and the Google servers. This informs Google that our website has been accessed from your IP address.
Insofar as information is transmitted to the Google servers in the USA and saved there, the American Google LLC company is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of the agreement between the USA and the European Commission, the latter has determined the appropriate data protection level for companies certified under the Privacy Shield. Further information on Google’s data processing can be found in Google’s privacy policy.

7. Sending review reminders via email

Trusted Shops review reminder

If you have given your express consent during or after placing your order, we will pass your email address on to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) in line with Art. 6 para. 1 clause 1 lit. a of the GDPR. This is so that they can send you an email reminder to review products.

This consent can be revoked at any time by sending a message to one of the contact options outlined below or by directly contacting Trusted Shops.

8. Contact options and your rights

As a data subject, you have the following rights:

- Pursuant to Article 15 of the GDPR, you have the right to request information about the personal data about you that we have processed to the extent described;

- Pursuant to Article 16 of the GDPR, you have the right to request the immediate correction of incorrect or incomplete personal data that we have on record about you;

- Pursuant to Article 17 of the GDPR, you have the right to request the deletion of personal data that we have on record about you unless further processing is required

to exercise your right to a freedom of opinion and information;

to fulfil legal obligations;

for reasons of public interest or

for the assertion, exercise or defence of legal claims;

- Pursuant to Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data if

you contest the accuracy of the data;

the processing is unlawful but you oppose its erasure;

we no longer need the data but you require it for the establishment, exercise or defence of legal claims or

You have objected to processing pursuant to Article 21 of the GDPR;

- Pursuant to Article 20 of the GDPR, you have the right to receive the personal data you have provided us in a structured, commonly-used and machine-readable format or to request the data be transferred to another controller;

- Pursuant to Article 77 of the GDPR, you have the right lodge a complaint with a supervisory authority. You can generally contact the supervisory authority of your usual place of residence or work or that of our company headquarters.

If you have any questions relating to the collection, processing or use of your personal data, or require information, correction, restriction or deletion of data, as well as the revocation of consent or objection to a specific use of data, please contact us directly using the contact information found on our company details page.

Data protection officer:

dokuworks GmbH - Jens Herrmann
Birlenbacher Str. 20
57078 Siegen

[email protected]

Right to object

Insofar as we process personal data to protect our legitimate interests, which take precedence in the weighing of interests as outlined above, you can object to this data processing with future effect